TheFilmGame.com is operated by The Film Game International Ltd (Company Number: 16653209), registered in England and Wales. Our registered office is:
25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA.
By using this website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.
These Terms & Conditions apply to all purchases made via TheFilmGame.com.
We reserve the right to update or amend these Terms at any time. The version published on this website at the time of your order will apply.
All items are print-on-demand and made to order by our fulfilment partner Inkthreadable.
Product descriptions, images, and sizing guides are provided in good faith, but colours and dimensions may vary slightly.
All prices are listed in GBP (£) and include VAT where applicable.
We accept payment by major debit/credit cards through MyPOS, our secure payment provider.
Payment is taken in full at the time of order.
Orders are typically produced within 2–5 working days before dispatch.
Estimated delivery times:
UK: 2–5 working days
Europe: 5–10 working days
Rest of World: 10–20 working days
Delivery times are estimates only. We are not liable for delays outside our control (e.g. courier delays, customs, strikes).
Shipping costs are calculated at checkout unless free shipping is offered.
Because products are made to order, we cannot accept returns for unwanted items, wrong sizes, or change of mind.
If your order is damaged, defective, misprinted, or lost in transit, please notify us within 14 days of delivery. We will arrange a replacement or, if a replacement is not possible, a refund.
For details, see our Returns & Refunds Policy.
All designs, logos, images, and content on TheFilmGame.com are the intellectual property of The Film Game International Ltd, unless otherwise stated.
You may not reproduce, distribute, or exploit any content without prior written permission.
We are not responsible for indirect or consequential losses (e.g. loss of profits, opportunities, or goodwill) arising from the use of our products or website.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under UK law.
We take your privacy seriously. Please review our Privacy Policy for details on how your data is collected, stored, and used.
Payments are processed securely by MyPOS; we do not store your card details.
These Terms & Conditions are governed by English law.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms & Conditions, please contact us: info@thefilmgame.com.
The Film Game International Ltd, 25 Hanworth Road, Sunbury-On-Thames, Middlesex, TW16 5DA, United Kingdom
This Privacy Policy explains how The Film Game International Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit TheFilmGame.com or purchase from us.
We are committed to protecting your privacy and ensuring compliance with the UK GDPR and the Data Protection Act 2018.
The Film Game International Ltd
Company Number: 16653209
Registered Office: 25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA
Email: 📧 support@thefilmgame.com
We are the “data controller” of your personal data.
When you use our website or place an order, we may collect:
Personal details: name, billing/delivery address, email address, phone number.
Payment information: processed securely by MyPOS. We do not store your card details.
Order details: items purchased, fulfilment status, and shipping information.
Technical data: IP address, browser type, device information.
Marketing preferences: your consent for receiving newsletters or promotions.
We use your data to:
Process and fulfil your orders (including sharing with Inkthreadable for printing and delivery).
Communicate with you about your order, returns, or customer service queries.
Improve our website and customer experience.
Send you marketing communications (if you opt in).
Comply with legal obligations (e.g. tax records).
We only share your information with trusted third parties where necessary:
Inkthreadable (order fulfilment and delivery).
MyPOS (secure payment processing).
IT service providers (website hosting, email, analytics).
Regulators or law enforcement where legally required.
We will never sell your personal data to third parties.
We use cookies to enhance your browsing experience and understand website performance.
Some cookies are essential for site functionality.
Others (such as analytics or marketing cookies) are optional and only used with your consent.
For full details, see our Cookie Policy.
We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access. All transactions are encrypted via SSL (Secure Socket Layer) technology.
We retain your personal data only as long as necessary to:
Fulfil your order.
Meet legal, tax, and accounting obligations.
Provide customer service support.
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data (“right to be forgotten”).
Restrict or object to certain processing.
Withdraw consent for marketing communications.
To exercise your rights, contact us at 📧 support@thefilmgame.com.
If you order from outside the UK, your data may be transferred internationally (e.g. shipping providers). We ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
If you have any questions or concerns about your personal data, please contact us at: info@thefilmgame.com.
The Film Game International Ltd, 25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA